Focus on Safety

Your peace of mind starts long before your group boards the bus. We carefully choose, vet, and continually monitor all of our partners, including transportation companies, hotels, restaurants, and attractions. Every partner we work with must meet our strict safety and quality standards.

Transportation Companies
Safe, reliable transportation is the foundation of every trip. That is why we pay special attention to the companies that move our travelers.

• Comprehensive safety questionnaire: Each bus company completes a detailed review of fleet condition, maintenance schedules, driver screening, and insurance coverage.
• DOT monitoring: We review Department of Transportation records throughout the year to check for violations or accidents.
• Insurance verification: We confirm all companies maintain current and adequate coverage that meets our requirements.
• References and reputation: We contact references and review industry feedback to ensure a strong record of safety and reliability.

Hotels, Restaurants, and Attractions
For hotels, restaurants, and attractions, we stay informed through industry associations, monitor news and client feedback, and maintain active communication with our partners. If we identify a concern, whether it is a recurring complaint or a change in local conditions, we take immediate action to resolve it or find a replacement. Quality and safety always go hand in hand.

We go beyond finding a comfortable place to stay by choosing hotels that prioritize safety and convenience. Every property we use is carefully reviewed to meet our standards for location, security, and quality.

Here is what we look for when selecting hotels:

• Safe, well-lit neighborhoods chosen with local knowledge and close to your group’s attractions and activities.
• Interior corridors only, so all rooms open to the inside of the building.
  No open balconies, helping reduce risk for students.
• Centrally located properties that keep travel time short and supervision easy.
• Optional overnight security staffing is available at many properties for added peace of mind and to allow chaperones and teachers a good night’s rest.
• Verified safety compliance, including fire safety systems and updated building standards.
• Reviewed emergency plans so we understand how hotel staff will respond in any situation.

These details allow chaperones to rest easy knowing students are safe and cared for. Each hotel we select meets our highest expectations and provides a secure, comfortable environment for every traveler.

The world can change quickly, and we stay alert to those changes. Our team continuously monitors local conditions, weather, events, and potential travel disruptions in all destinations so your group can focus on learning and enjoying the experience.

Here is how we stay informed and responsive:

• Constant monitoring: Our operations team tracks local news, weather updates, and transportation reports for every destination.
• Trusted local contacts: We work closely with local partners and tour providers who keep us informed about developments in real time.
• Proactive adjustments: If there is a protest, accident, road closure, or other event that could affect your itinerary, we act immediately to adjust plans.
• Smooth communication: Our Tour Managers coordinate directly with the operations team to reroute or reschedule activities with minimal disruption.
• Ongoing awareness: Even while trips are in progress, we continue to watch for changes so your group remains safe and supported throughout the journey.

Our awareness means you can travel with confidence, knowing that if conditions shift, we are already working behind the scenes to keep your itinerary safe and seamless.

Your concerns are our concerns. During registration, we collect complete allergy and dietary information through our secure travel portal. This information is shared with our Tour Managers and food vendors so they can plan meals that are both safe and enjoyable.

Here is how we make sure every traveler’s dietary needs are met:

• Comprehensive allergy collection: Families and teachers provide detailed information during registration, ensuring accuracy before travel begins.
• Secure sharing of information: Tour Managers and restaurant partners receive the details they need to prepare appropriately for every meal.
• Approved food partners: We only work with restaurants and suppliers who understand and meet our food safety standards.
• Customized meal planning: When a student has a specific allergy or dietary restriction, we confirm that every dining stop on the itinerary can safely accommodate those needs.
• Consistent follow-up: Tour Managers verify accommodations at each meal and communicate directly with restaurant staff to confirm safe preparation.

Every traveler deserves to dine with confidence. Our careful process ensures that students with allergies or dietary restrictions are supported, included, and able to enjoy every meal without worry.

Even with the best planning, unexpected situations can happen. That is why we make sure every traveler, teacher, and chaperone has the protection they need before the trip begins.

Here is how we ensure peace of mind for everyone on the road:

• Comprehensive travel insurance: During registration, travelers can opt into our insurance plan, which includes up to $100,000 in emergency medical coverage for illness or injury while on tour.
• Professional liability coverage: Educational Travel Adventures also maintains a $4 million professional liability policy to protect our clients, our travelers, and our team.
• Prepared support network: If a situation arises, our operations and insurance partners work together to provide guidance, documentation, and assistance every step of the way.

We take care of the details so that teachers, students, and parents can focus on what really matters, the experience of travel and learning together.

Preparation is at the core of our safety plan. During registration, we collect essential medical information that helps our team respond quickly and effectively if an emergency occurs.

Here is how we prepare for the unexpected:

• Comprehensive traveler information: We collect key medical and emergency contact details before the trip to help our team respond quickly and accurately.
• Trained Tour Managers: Every Tour Manager is trained in emergency procedures, first-aid awareness, and communication protocols so they can act calmly and confidently when needed.
• 24/7 operational support: Our in-house operations team is always on call and ready to provide immediate assistance and coordination from our headquarters.
• Established response plans: We maintain detailed emergency action plans for every destination, including steps for medical situations, weather disruptions, or unexpected events.
• Clear communication: Our staff work directly with teachers, parents, and local authorities to ensure everyone receives timely and accurate information.

Behind every student trip is a team that is ready, informed, and equipped to act when it matters most.

With more than 30 years of experience, we have seen and learned from every kind of situation. Our decades of knowledge allow us to build and refine the most effective safety procedures in student travel.

Here is how our experience makes a difference:

• Proven systems: Our safety protocols and operational processes have been tested and improved over time to meet the highest industry standards.
• Strong partnerships: We have long-standing relationships with trusted vendors, transportation providers, and destination partners who share our commitment to safety and quality.
• Continuous improvement: We regularly review and update our procedures based on feedback, industry developments, and our own field experience.
• Expert support team: From our Tour Managers to our operations staff, every member of our team brings specialized training and years of hands-on knowledge.
• Reliable guidance: Our experience allows us to anticipate challenges, solve problems quickly, and keep every trip running smoothly.

When you travel with us, you are choosing peace of mind that comes from a company built on consistency, care, and a long-standing commitment to safety in every detail.